We want your experience with FXA to be simple and stress-free. If, for any reason, you are not completely satisfied with a purchase, you may return most items within 4 days of receipt for an exchange or full refund. After 14 days from the date of receipt, please make contact with the manufacturer for possible repair or replacement.

Please be aware that all returns are subject to FXA’s Return Conditions. Items must be returned in NEW condition (i.e., not used, opened, broken or tested), in the original manufacturer's packaging and with all original contents included. For defective items, please contact us.

We do not charge any restocking fees for returned goods meeting the terms of our Return Policy. However a credit card refund fee of $8.50 may apply.

All exchanges and returns require the completion of a Return Merchandise Authorization (RMA) form . Once completed, please return the merchandise immediately as the RMA number is only active for 10 days from the date of submission. For more information, please review our Return and Exchange Instructions.

We highly recommend insuring goods for their full value and safely wrapping items to prevent shipping damage. Charges associated with returning items are the responsibility of the customer unless the item arrived defective, incorrect or broken.

Please feel free to contact us if there are any questions.